Shipping Policies
Shipping Policy
Thank you for choosing PERSONA! We are dedicated to providing you with a seamless shopping experience, including prompt and reliable shipping. Please review our shipping policy outlined below:
Order Processing Time
- All orders are processed within 1-3 business days from the date of purchase. However, during peak seasons or promotional periods, processing times may vary. We strive to process orders as quickly as possible to ensure timely delivery.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 10-15 business days
Delivery delays can occasionally occur.
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email with your tracking number(s) once your order has shipped.
Shipping Destinations
PERSONA ships to addresses within the United States. Shipping to P.O. boxes and APO/FPO/DPO addresses is available.
Customs, Duties, and Taxes
PERSONA is not responsible for any customs, duties, or taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility.
Damages and Lost Packages
PERSONA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Order Modifications and Cancellations:
Once an order has been placed, modifications or cancellations may not be possible due to our streamlined processing system. If you need to make changes to your order, please contact us as soon as possible, and we will do our best to accommodate your request.
Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us:
- Email: personagethelp@gmail.com